About us
Who we are
We are a team of flexible workspace specialists having earnt our stripes working for a number of providers in a variety of roles over the last 20 years. Working together over the years we have developed a strong set of overlapping skills, implemented management software and developed systems and managed and opened multiple centre and trained many teams, in the UK, France, Germany, Netherlands and India before deciding to work together and share our knowledge within a now developed sector.
We are practical and passionate about what we do, love technology but know it’s still the people that are the most important. Systems and process should support people and the culture of organisations. We are not afraid of hard work and love a challenge.
- Define scope and project manage new flexible workspace openings
- Implement Business Systems for Sales CRM, Operations & Billing
- Technology review - Voice and Data services
- On-site audits - standards, compliance, process
- Know Your Customer (KYC) - Implement Compliance
- Training Services - Operations, Sales, Systems and Compliance
- Strategic advice and team development
The Team
Inga
Inga's journey in the world of Flexible Workspaces began post-university, starting with an administrative role at a biotech firm housed in a flexible workspace. Recognised for her customer-centric approach, she swiftly transitioned to a position with the workspace operator. Leveraging her French proficiency, she contributed to MWB's expansion in France before returning to the UK and a few years later to join Essensys as Head of Service Delivery.
In 2016, she founded Opstech to champion service enhancement and operational efficiencies through purpose-driven technologies. Committed to advancing the Flexible Workspace sector, Inga collaborates with service partners and software firms to refine products.
Her current focus is nurturing the Opstech team, fostering an environment of knowledge and enthusiasm. Inga emphasizes, "As a team, we make a genuine difference for our clients."
Outside work, Inga finds joy in water-related activities and outdoor pursuits, residing by the Thames and enjoying walks, cycling, and sailing. She also plays a key role in managing accreditations for VIPs, bands, and guests at the Glastonbury Festival, relishing the challenges and opportunities for growth each year brings.
Siobhan
Siobhan embarked on her career in Customer Services with companies such as Charles Tyrwhitt and Holiday Autos, marking the beginning of an illustrious 18-year journey. Her tenure included roles as a Centre Manager, General Manager, and Standards Manager with MWB, where she excelled in centre operations and spearheaded numerous projects, notably contributing to MWB's new centre openings.
Following MWB's acquisition by Regus in 2013, Siobhan assumed the pivotal role of UK Operations Manager and Nominated Officer, overseeing the seamless integration of acquisitions into the Regus family. Her expertise in operational efficiency and integration proved invaluable during this period of transition.
In 2016, Siobhan joined the Opstech Services team, bringing her wealth of experience and dedication to the forefront.
Outside of her professional endeavours, Siobhan lives near Manchester with her husband Stuart. During her leisure time, she loves enjoying adventures at festivals or sailing boats in Greece, embracing life's vibrant experiences beyond the workplace.
Phoebe
Phoebe boasts a two-decade-long career in the office space and customer relationship management sector, having contributed her expertise to prominent companies such as Avanta, MBW Business Exchange, Talisma, Regus, i2 Office, and Landmark.
At Opstech, Phoebe embodies the role of the 'go-to tech enthusiast' and problem-solving partner. Whether navigating complex IT software or troubleshooting the latest digital conundrum, she ensures smooth sailing through the ever-evolving technology landscape. Her passion for innovation seamlessly intertwines with a steadfast commitment to exceptional customer service, reflecting Opstech's ethos of empowering clients through technology rather than overwhelming them.
Beyond the digital realm, Phoebe's focus gravitates toward sports. She dedicates her time to coaching her daughter's impressive football team and occasionally braves the competitive field herself with a committed women's team. On Sunday mornings, you'll find her at the cricket field, enthusiastically cheering on her son's team while fellow parents patiently explain the rules to her... again.
Marta
Marta is a seasoned Operations Service Manager boasting over a decade of client support expertise in the serviced office industry. Marta holds an MA degree in Cultural Anthropology, but her professional journey has unfolded in the flexible office sector, where she has garnered invaluable insights and experience. During her tenure at Avanta Managed Offices, Marta successfully transitioned through diverse roles, ranging from Assistant Business Centre Manager at the largest location to leading the Avanta Virtual Services Team based at their headquarters.
At Opstech, Marta plays a crucial role in supporting her peers and clients, continuously seeking ways to enhance systems for seamless solutions. Leveraging her robust background in office administration, post-sale delivery, and client care, coupled with extensive knowledge of CRM systems and billing platforms, Marta brings a practical, day-to-day approach to virtual office compliance.
Marta is also a dedicated mum to six-year-old twins, a role that has honed her multitasking and negotiation skills! In her spare time she channels her creativity into running a small beadwork jewellery business.
Jo
Jo is an accomplished marketing professional with a rich background in the airline, tourism, and hospitality sectors. Originally trained in Design, Print, and Photography, Jo's journey led her to British Airways, where she honed her skills and developed a true passion for marketing at the London Business School. Throughout her diverse career in Brand and Communications, Jo contributed to groundbreaking projects, including the launch of the British Airways London Eye in 2000 and the inception of YOTEL, the revolutionary global hotel company. With experience spanning sustainability, retail, and flexible workspaces, Jo founded Comunica Blab in 2020, dedicating her freelance expertise to empowering remarkable companies in brand growth.
Jo's role at Opstech is to champion Inga and the team, making a tangible impact on brand development and marketing communications—a task she finds inspiring with Opstech's passionate and knowledgeable team.
Beyond her professional pursuits, Jo pursued her dream of renovating and living on an organic olive farm in Umbria, Italy. She loves the outdoors and walks with her black labrador Jack and desperately strives to enhance her Italian proficiency!